Victoriacars offers two types of insurance:
10.1 PREMIUM PACK (Fully comprehensive insurance recommended by Victoriacars to travel without problems. 0% incidents).
Victoriacars offers you the most complete insurance on the market to cover any possible problem that you may have during your trip.
With the PREMIUM PACK, you will have fully comprehensive insurance with 0€ excess and Civil Responsibility for third party damages up to 50.000.000 €.
Theft of the vehicle is 100% covered with o€ excess by returning the key of the vehicle.
You will have full coverage by simply showing a friendly accident form or the police report. Without any additional costs, you will also have included 24 hours free road assistance and replacement vehicle when you request it. The cost of towing the vehicle and assistance will be covered by the PREMIUM PACK.
In case of an accident against different objects or scratches on the body of the car, damages to the interior of the car, accidents or incidents against another driver without having the friendly accident for or a police report, the Premium Pack will guarantee the total cover for a minimum excess, that will be according to the car hire booked, as follow:
|Group ||Model ||Excess |
|AA ||FIAT 500 ||50€ |
|A1 ||FIAT PANDA ||50€ |
|A ||OPEL CORSA ||100€ |
|B ||FORD FOCUS ||100€ |
|C ||FIAT 500X ||100€ |
|CC ||PEUGEOT PARTNER ||150€ |
|D ||OPEL MOKKA X + NAVI ||150€ |
|E ||OPEL ASTRA SW + NAVI ||150€ |
|FR ||PEUGEOT 5008 ||150€ |
|F ||JEEP COMPASS ||150€ |
|G ||MERCEDES CLASE A AUTO ||300€ |
|F1 ||MERCEDES GLC AUTO ||300€ |
|H ||MERCEDES CLASE V 7P AUTO ||300€ |
|H1 ||OPEL VIVARO 9P ||250€ |
|B1 ||OPEL CORSA AUTO ||100€ |
|C1 ||FIAT TIPO AUTO ||100€ |
|D1 ||FIAT TIPO SW ||100€ |
|F2 ||OPEL ZAFIRA 5+2 AUTO ||150€ |
|M1 ||SCOOTER ||300€ |
The payment of this minimum excess will possibly be asked for on car hire collection as a deposit or guarantee, or on return for damages caused to the vehicle without a friendly accident form or police report.
Purchasing the PREMIUM PACK will cancel any kind of security deposit or guarantee in order to collect the vehicle.
With SUPER RELAX INSURANCE you will have many advantages during your rental period:
* Free upgrade in case of no availability.
* You will have a replacement vehicle in case of a breakdown or accident.
* Preferred road assistance, 24 hours a day will be preferred and with no extra costs.
PREMIUM PACK offers you full coverage in:
- Breakage of windows, glass, and mirrors bringing a police report or friendly accident form.
- Damage from punctures to wheels
- Damage to the clutch
- Battery recharging (in case of non-negligence of the driver)
Important: Wheel blowouts are considered to be the result of the negligent use of the vehicle and therefore their repair and assistance will not be covered by this insurance.
|Fully comprehensive insurance ||Damages for glases, mirrors and punctchures ||Road assistance 24 hours a day |
|Theft, accident, and collision insurance ||Superior car model priority in case of no availability of model booked. ||Clutch damages and battery recharging |
|150km / day ||Payment with credit or debit card || |
Victoriacars offers you basic insurance with excess to cover the most basic needs of your rental.
With the BASIC PACK you will have the obligatory insurance of circulation of the automobile in addition to the basic Complementary insurance of Civil Responsibility for damages and injuries to third parties.
The theft of the vehicle will be insured with an excess of up to 4,000 euros, provided that the theft does not occur as a result of the thief’s access to the keys of the vehicle, as in this case, the customer’s responsibility will be for the total value of the vehicle. The company will demand the corresponding report duly filled in to the authorities and the key to the stolen vehicle.
With BASIC PACK the vehicle will be insured in case of an accident with an excess of 1,500 to 4,000 euros depending on the model. In this case, it will be the responsibility of the client to provide the corresponding friendly accident report or attestation report prepared by the authorities. In case the accident was the result of negligent driving or under the influence of drugs or alcohol Victoriacars could deny coverage of this insurance. In the event of an accident, Victoriacars will retain the appropriate deductible for as long as deemed necessary until responsibility for the accident is fully defined and, even if not at fault, the client will be charged for any legal or administrative costs arising from the accident.
The BASIC PACK establishes an excess of up to 4.000 euros in the event of collisions with fixed or mobile objects, as well as damage of any origin or nature to the bodywork of the vehicle.
The choice of this insurance implies the payment of a mandatory deposit as a guarantee that can vary depending on the group from 300 to 3000 euros. The payment of this deposit will be made by credit card in the natural currency of the country of origin of this card.
Payment of the reservation must be made by credit card. Debit cards or cash are not accepted as a guarantee or deposit.
The client who contracts this insurance will not have the advantages of contracting the PREMIUM PACK, so he will not have priority in the delivery of a superior group, he will not have the additional driver service free of charge nor the free replacement vehicle service in case of breakdown or accident.
In case the customer needs road assistance or towing service, based on the BASIC PACK may not be offered free of charge by Victoriacars having to charge the corresponding fee based on the mileage performed.
BASIC PACK does not provide coverage in case of:
– Broken windows, glass and mirrors.
– Damage to wheels, rims or hubcaps.
– Loss, theft or total or partial breakage of keys.
– Damage to the clutch, battery recharge, knocks on the undercarriage, loss or breakage of aerials or non-fixed parts of the vehicle.
In this case, the customer will be responsible for covering these damages in their entirety. Or prevent any incident by contracting PREMIUM PACK.
|Accident insurance WITH EXCESS ||Without coverage for damages for glases, mirrors and punctchures ||Without road assistance 24 hours a day |
|Theft insurance WITH EXCESS ||Without superior car model priority in case of no availability of model booked. ||Without Coverage for clutch damages and battery recharging |
|Security deposit paid only by credit card. No debit cards accepted. ||Payment only with credit card || |
10.3 Relax Insurance vs. SUPER RELAX Insurance
RELAX INSURANCE VS. SUPER RELAX INSURANCE
Accident insurance WITH FRANCHISE Fully comprehensive insurance without excess 0
Theft insurance WITH FRANCHISE Theft insurance without excess 0
Accident, collision, bodywork and paintwork insurance Franchise 0 euros
Mandatory minimum deposit with credit card No mandatory deposit 0
Payment by credit card Payment by credit or debit card
No priority in superior car delivery Priority in superior car delivery free
No free replacement vehicle Free replacement vehicle
No Roadside Assistance and Free Crane 24 hour roadside assistance and crane included
No priority in quick return of the vehicle without waiting Quick return of the vehicle without waiting
No coverage for broken windows, glass and mirrors Full coverage for broken windows, glass and mirrors
No Tyre damage coverage Total tyre damage coverage
No coverage for lost or broken keys Lost or broken keys
Damage to clutch, battery recharge, or bass shocks Damage to clutch, battery recharge, or bass shocks
Vehicle downtime costs Coverage for vehicle downtime costs
10.4 WHAT IS NOT COVERED BY THE INSURANCE IN ANY OF THE ABOVE WAYS?
- Theft or damage to personal objects inside the vehicle.
- Fines, tolls, and any expenses attributable to the driver of the vehicle.
- Theft of the vehicle with the keys in the ignition or theft of the vehicle as a result of the theft of the keys.
- Damage caused to third parties or to the vehicle itself due to negligence, inappropriate driving or failure to comply with traffic regulations.
- Damage or situations caused by driving under the influence of alcohol and/or drugs.
- Breakage of keys due to negligence.
- Special cleaning in case the vehicle is returned very dirty, for both in or exterior of the vehicle.
10.5 CANCELLATION INSURANCE
When you purchase the Cancellation Insurance we guarantee the refund of the amount of your reservation (except the amount of this insurance) if you decide to cancel your reservation. This cancellation must be made at least 48 hours before the delivery of the vehicle in order for the refund to take effect.
The amount of this insurance depends on the selected vehicle group and the supplier.