{"id":202,"date":"2017-01-12T17:37:15","date_gmt":"2017-01-12T17:37:15","guid":{"rendered":"http:\/\/demo-data.minerva-kb.com\/?post_type=kb&p=202"},"modified":"2024-05-23T13:07:35","modified_gmt":"2024-05-23T13:07:35","slug":"making-a-new-booking","status":"publish","type":"kb","link":"https:\/\/victoriacars.com\/faq-en\/victoriacars\/making-a-new-booking\/","title":{"rendered":"Making a new booking"},"content":{"rendered":"\n

Here you will be able to find all answers to your questions related with the car hire. From the first steps until the completion of the reservation. If you can not find your answer, please feel free to contact with Victoria Cars<\/a>. <\/p>\n\n\n

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\n Tip: If you book a car hire with Victoria Rent a Car<\/a> directly, you will get the best price guaranteed. <\/div>\n <\/div>\n <\/div>\n\n\n

Where can I make a new booking?<\/h2>\n\n\n\n

On Victoria Cars website you will find always the best offerts. Making a direct booking, we can be sure that will always get the best price on the market. Car hire with fully comprehensive insurance, with no deposit and no excess.
https:\/\/victoriacars.com\/en\/<\/p>\n\n\n

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Victoria Cars official webiste where you can make a direct reservation<\/figcaption><\/figure>\n<\/div>\n\n\n

In which destinations can I reserve a car hire with Victoria Cars?<\/h3>\n\n\n\n

Victoria Cars have several offices where we can make our car hire booking also an effective car hire delivery service to your house or hotel<\/a>.<\/p>\n\n\n\n

Victoria Rent a Car Alicante Airport<\/a>
Partida Lo Morant, Pol\u00edgono II, Parcela 136, El Altet, Alicante, 03195<\/a>
Tel. 96 583 02 54<\/p>\n\n\n\n

Victoria Rent a Car Valencia Airport<\/a><\/strong>
Carrer Maestrat, 17, Pol\u00edgono La Cova, Manisses, 46960 <\/a>
Tel. 96 583 02 54<\/p>\n\n\n\n

Victoria Rent a Car Calpe<\/a><\/strong>
Avenida Generalitat Valenciana 1, Calpe, 03710, Alicante<\/a>
Tel. +34 96 583 02 54<\/p>\n\n\n\n

How can I rent a car if I am not close to any of Victoria Cars offices ?<\/h2>\n\n\n\n

Victoria Cars<\/strong> offers it premium car hire delivery service to your house or apartment. The working system is very easy. You can book your car hire on the webiste or by phone and just need to make sure you will inform us about the exact address where you need the car to be delivered. This service includes the delivery of the car hire to your hotel<\/a>, private or holiday house or camping where are you staying. <\/p>\n\n\n\n

For wich places is available the car hire with delivery service?<\/h2>\n\n\n\n

At the moment you can book in the following locations:<\/p>\n\n\n\n

Car hire in Calpe<\/a> <\/td>Car hire in La Fustera<\/a><\/td><\/tr>
Car hire in Benissa<\/a><\/td>Car hire in Moraira<\/a><\/td><\/tr>
Car hire in Teulada<\/td>Car hire in Benitachell<\/a><\/td><\/tr>
Car hire in Javea <\/a><\/td>Car hire in Denia<\/a><\/td><\/tr>
Car hire in La Xara<\/a> <\/td>Car hire in Ondara<\/a><\/td><\/tr>
Car hire in El Vergel<\/a> <\/td>Car hire in Oliva<\/td><\/tr>
Car hire in Pego<\/td>Car hire in Pedreguer<\/a><\/td><\/tr>
Car hire in Gata de Gorgos<\/td>Car hire in Orba<\/a><\/td><\/tr>
Car hire in Alcalali<\/a><\/td>Car hire in Jal\u00f3n<\/a><\/td><\/tr>
Car hire in Pueblo Mascarat<\/td>Car hire in Altea Hills<\/a><\/td><\/tr>
Car hire in Altea la Vella<\/a><\/td>Car hire in Cap Negret<\/a><\/td><\/tr>
Car hire in Altea<\/a><\/td>Car hire in Alfaz del Pi<\/a><\/td><\/tr>
Car hire in Albir<\/a><\/td>Car hire in La Nucia<\/a><\/td><\/tr>
Car hire in Polop de la Nucia<\/td>Car hire in Guadalest<\/td><\/tr>
Car hire in Benidorm<\/a><\/td>Car hire in La Cala de Finestrat<\/a><\/td><\/tr>
Car hire in Finestrat<\/td>Car hire in VillaJoyosa<\/td><\/tr>
Car hire in Callosa D’En Sarria<\/a><\/td>Car hire in La Sella<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n
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\n Your destination is not this list please contact Victoria Cars Customer Service<\/a> and if the location is in the same area the rental car will be delivered to you. <\/div>\n <\/div>\n <\/div>\n\n\n

How many people can drive the car?<\/h2>\n\n\n\n

Will be authorized to drive the car hire any person that is indicated into the rental agreement. There is a maimum number of driver, up to 4, the main driver plus 3 extra drivers.<\/p>\n\n\n\n

You need to have in mind that in case of an accident, if the person that drives the vehicle is not on the contract as authorized driver, the insurance will lose all its covers. The driver will be responsible for any damage caused. This includes damages to the vehicle, towing charges, transport, fine, damages to third party and all legal expenses generated. <\/p>\n\n\n\n

What are the requirements in order to hire a car?<\/h2>\n\n\n\n

The most important aspect is to have a driving license, valid for driving in Spain and at least with 1 year old.
Are valid all driving liceses from EU or other country that the EU have a special agreement for driving in its territory. For all customers with a driving license that is not on the list will need to present also the Internation Driving Permit (IDP). <\/p>\n\n\n\n

Click on the link in order to check all driving permits accepted.<\/p>\n\n\n\n

Is there a maximum age in order to rent a car?<\/h2>\n\n\n\n

You can book a car without any restrictions between 24 and 75 years old.
If you have more than 75 years old you will need to add a small extra charge for Senior driver and you will be able to rent a car without restrictions. <\/p>\n\n\n\n

What is the minimum age in order to hire a car?<\/h2>\n\n\n\n

In order to hire a car with Victoria Cars<\/strong> you will need to have at least 24 years old and 2 years of Driving Permit.
All drivers between 22 and 24 years old will also be able to drive a car by paying an extra charge.<\/p>\n\n\n\n

If you have less than 22 years old and you want to rent a car please contact Victoria Cars Customer Service<\/a>. <\/p>\n\n\n\n

Can I rent a car if I have lost my driving license?<\/h2>\n\n\n\n

Even if you have lost your driving permit or it has been stolen or renewed and did not get the new one, you will need to have a special authorization provided by you local authority, allowing you to drive in Spain. You will also need to present a picture of the driving permit or a photocopy. <\/p>\n\n\n\n

If it is because of lose or theft, you will also need to present the corresponding police report in order to be able to hire a car without driver.<\/p>\n\n\n\n

Can I rent several cars on my name?<\/h2>\n\n\n\n

For your comfort we allow all customers to book as many cars as they need on their name.
However when collecting the cars all drivers will be present and each car will be under its corresponding driver. It is not allowed to be main driver in several cars during a rental perdiod. <\/p>\n\n\n

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\n You can book as many cars as you need. However on arrival you can only be driver in one of the cars and for all the others the lead driver will be changed to the new person. <\/div>\n <\/div>\n <\/div>\n\n\n

How can I access my customer area?<\/h2>\n\n\n\n
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  1. If it is the first time you make a booking with Victoria Cars, you will receive a confirmation e-mail with the password.
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  2. If you are already a customer you can log in into your customer area and check all your bookings. <\/li>\n<\/ol>\n\n\n\n

    What can I do into my customer area?<\/h2>\n\n\n\n

    Once logen in you will be able to see all you passed and future bookings, change personal information and request invoices. If we also have a promotional offer will be automatically applied. <\/p>\n\n\n\n

    Asking for a formal invoice (IVA)<\/h2>\n\n\n\n

    In all rental agreements you will be able to see all Victoria Rent a Car<\/strong> fiscal information and also all detailed information about each charge<\/p>\n\n\n\n

    Furthermore, if you need a forma IVA invoice or its equivalent in the EU countries you can simply request it.
    Generally this is caimed by companies and Self Employed. <\/p>\n\n\n\n

    What does cover the insurance of my car rental?<\/h2>\n\n\n\n

    As long as you book your car hire direct with Victoria Cars will be applied our terms and conditions<\/a>. <\/p>\n\n\n\n